Privacy Policy
Last updated: January 16, 2025
At AbroadDreaming, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered study abroad platform.
1. Information We Collect
We collect the following categories of personal information:
Account Information
- Name, email address, and phone number
- Date of birth and nationality
- Profile picture (optional)
Educational Information
- Academic history, degrees, and institutions attended
- GPA and grading scale
- Field of study and graduation year
- Language proficiency and test scores (IELTS, TOEFL, etc.)
Preferences & Usage
- Preferred study destinations and programs
- Budget information and financial preferences
- Chat conversations with our AI assistant
- Saved universities and application tracking data
Payment Information
- Payment details are processed securely by Stripe
- We do not store your full credit card number
- Transaction history and subscription status
2. How We Use Your Information
Your information is used to:
- Provide personalized recommendations: Generate AI-powered university and program recommendations based on your profile
- Power AI features: Enable our 24/7 AI chat assistant to provide relevant guidance
- Process payments: Handle subscription payments and billing securely
- Improve our services: Analyze usage patterns to enhance user experience
- Communicate with you: Send important updates, newsletters (with consent), and respond to inquiries
- Ensure security: Detect and prevent fraud or unauthorized access
3. Data Security
We implement industry-standard security measures to protect your data:
- All data is encrypted in transit using TLS/SSL
- Data at rest is encrypted using AES-256 encryption
- Secure authentication with email verification and OTP
- Regular security audits and vulnerability assessments
- Access controls limiting who can view your information
- PCI DSS compliant payment processing through Stripe
4. Your Rights (GDPR & CCPA)
Depending on your location, you may have the following rights:
Right to Access
Request a copy of your personal data we hold
Right to Rectification
Correct inaccurate or incomplete data
Right to Erasure
Request deletion of your personal data
Right to Portability
Receive your data in a structured format
Right to Object
Object to processing for marketing purposes
Right to Withdraw Consent
Withdraw consent at any time
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you services. Specifically:
- Account data: Retained until you delete your account
- AI Analysis history: Kept for your reference; deletable upon request
- Chat history: Retained for 12 months for service improvement
- Payment records: Retained for 7 years for legal compliance
6. Third-Party Services
We use trusted third-party services to operate our platform:
Stripe
Secure payment processing (PCI DSS Level 1 compliant)
Google AI (Gemini)
AI-powered analysis and chat capabilities
Supabase
Secure database and authentication services
Resend
Email delivery services
LiveKit
Real-time video and audio for live webinars
7. Cookies & Tracking
We use essential cookies to maintain your session and preferences. We do not use third-party advertising cookies. You can manage cookie preferences in your browser settings.
8. AI Training Data
We may use anonymized, aggregated data to improve our AI models. This is entirely optional and requires your explicit consent. You can opt out at any time through your account settings without affecting your access to our services.
9. International Data Transfers
Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place, including Standard Contractual Clauses for EU data transfers.
10. Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
For privacy-related questions, data requests, or to exercise your rights, contact us at:
Email: info@abroaddreamin.com