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    Privacy Policy

    Last updated: January 16, 2025

    At AbroadDreaming, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered study abroad platform.

    1. Information We Collect

    We collect the following categories of personal information:

    Account Information

    • Name, email address, and phone number
    • Date of birth and nationality
    • Profile picture (optional)

    Educational Information

    • Academic history, degrees, and institutions attended
    • GPA and grading scale
    • Field of study and graduation year
    • Language proficiency and test scores (IELTS, TOEFL, etc.)

    Preferences & Usage

    • Preferred study destinations and programs
    • Budget information and financial preferences
    • Chat conversations with our AI assistant
    • Saved universities and application tracking data

    Payment Information

    • Payment details are processed securely by Stripe
    • We do not store your full credit card number
    • Transaction history and subscription status

    2. How We Use Your Information

    Your information is used to:

    • Provide personalized recommendations: Generate AI-powered university and program recommendations based on your profile
    • Power AI features: Enable our 24/7 AI chat assistant to provide relevant guidance
    • Process payments: Handle subscription payments and billing securely
    • Improve our services: Analyze usage patterns to enhance user experience
    • Communicate with you: Send important updates, newsletters (with consent), and respond to inquiries
    • Ensure security: Detect and prevent fraud or unauthorized access

    3. Data Security

    We implement industry-standard security measures to protect your data:

    • All data is encrypted in transit using TLS/SSL
    • Data at rest is encrypted using AES-256 encryption
    • Secure authentication with email verification and OTP
    • Regular security audits and vulnerability assessments
    • Access controls limiting who can view your information
    • PCI DSS compliant payment processing through Stripe

    4. Your Rights (GDPR & CCPA)

    Depending on your location, you may have the following rights:

    Right to Access

    Request a copy of your personal data we hold

    Right to Rectification

    Correct inaccurate or incomplete data

    Right to Erasure

    Request deletion of your personal data

    Right to Portability

    Receive your data in a structured format

    Right to Object

    Object to processing for marketing purposes

    Right to Withdraw Consent

    Withdraw consent at any time

    5. Data Retention

    We retain your personal data for as long as your account is active or as needed to provide you services. Specifically:

    • Account data: Retained until you delete your account
    • AI Analysis history: Kept for your reference; deletable upon request
    • Chat history: Retained for 12 months for service improvement
    • Payment records: Retained for 7 years for legal compliance

    6. Third-Party Services

    We use trusted third-party services to operate our platform:

    Stripe

    Secure payment processing (PCI DSS Level 1 compliant)

    Google AI (Gemini)

    AI-powered analysis and chat capabilities

    Supabase

    Secure database and authentication services

    Resend

    Email delivery services

    LiveKit

    Real-time video and audio for live webinars

    7. Cookies & Tracking

    We use essential cookies to maintain your session and preferences. We do not use third-party advertising cookies. You can manage cookie preferences in your browser settings.

    8. AI Training Data

    We may use anonymized, aggregated data to improve our AI models. This is entirely optional and requires your explicit consent. You can opt out at any time through your account settings without affecting your access to our services.

    9. International Data Transfers

    Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place, including Standard Contractual Clauses for EU data transfers.

    10. Children's Privacy

    Our services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.

    11. Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

    12. Contact Us

    For privacy-related questions, data requests, or to exercise your rights, contact us at:

    Email: info@abroaddreamin.com

    Contact Support